FAQ
1. What is This Is For…?
This Is For... creates physical reminders designed to be worn, carried, or shared during moments that matter.
Whether through wristbands, apparel, or future products, the purpose remains the same. By helping people stay connected to someone, something, or a reason that matters to them.
2. What do the words mean?
The words are intentionally open-ended so you decide what they mean for you. Some people interpret them for focus, some for resilience, some for family or healing — and the meaning can change over time.
3. What are the wristbands made from?
Our bands are made from durable, flexible silicone designed for everyday wear. They are water-resistant, comfortable and built to last.
4. How do I choose colours and sizes?
You can choose any combination of colours and sizes when selecting a pack. Some people choose colours that match different meanings, moments or moods. There is no right or wrong way to choose.
5. Why would I choose a 3-pack?
A 3-pack is ideal for intentional sharing or personal variety. It’s a common choice for keeping one for yourself and sharing one or two with close family or friends. Some people use different colours or sizes to represent different moments or meanings.
6. Why would I choose a 5-pack?
A 5-pack is best for gifting or wider sharing. Many customers choose this option if they know they will give multiple bands to loved ones, communities or groups over time.
7. Can I give these as gifts?
Yes. These wristbands are often gifted and carry meaning based on the intention behind giving them. The bands themselves do not require explanation. The meaning is personal to the moment and the person receiving it.
8. Do you ship internationally?
Free standard shipping is available for wristband orders within Australia and New Zealand.
At this stage, apparel and wristbands are available only to customers within Australia and New Zealand.
9. How does shipping work for Australia and New Zealand?
Wristbands are packed and shipped directly by This Is For...
Apparel items are made to order through our trusted production partners.
If your order contains both wristbands and apparel, these items may arrive separately and at different times.
10. Do you plan to change shipping or fulfilment in the future?
As the brand grows, we may explore third party fulfilment services in Australia and New Zealand. This would allow for faster delivery times, local returns handling and more efficient distribution. We will advise customers before any changes take effect.
11. What is your returns and replacements policy for wristbands?
This policy applies to wristbands only.
Under Australian Consumer Law, goods must meet basic consumer guarantees. If your wristband arrives faulty, significantly different from the description, unsafe or does not do what it is meant to do, you may be entitled to a repair, replacement or refund.
To request a replacement or refund, contact us with your order number and clear photos of the issue.
Due to wristbands are personal wear items, we do not accept returns or exchanges for change of mind. If apparel or other products are released in the future, they will have their own returns policy.
12. How do I request a replacement?
If your item is faulty, incorrect, unsafe, or does not match its description, please email us with your order number and clear photos showing the issue.
We will assess the situation and arrange a replacement, repair, or refund where appropriate under Australian Consumer Law.
Wristbands are considered personal wear items and cannot be returned once opened unless faulty or otherwise covered by consumer guarantees.
Apparel is made to order through our trusted production partners. If an apparel item arrives damaged, incorrect, or significantly different from its description, please contact us and we will work with you to provide an appropriate remedy, including replacement where applicable.
We do not offer replacements for normal wear, misuse, accidental damage, or issues that occur after delivery because the item has been used.
If a refund is provided, we will reimburse any reasonable return shipping costs where required by law.
13. Can I change or cancel my order?
If your order has not yet been shipped, contact us as soon as possible and we will do our best to assist. Once an order has been dispatched, changes or cancellations may not be possible.
14. When will my order be shipped?
Orders are typically packed and dispatched within a few business days. During busy periods, processing may take slightly longer. You will receive confirmation once your order has been sent.
15. Is this a limited release?
Initial quantities are intentionally limited. Future restocks and colour options will depend on demand and availability.
16. Do you offer larger order sizes?
Yes. For groups, events, organisations or community initiatives, we offer larger quantities including 25, 50, 100 and larger volumes. Please contact us to discuss options and pricing.
17. Can I collaborate with This Is For…?
We welcome collaborations that align with the values of This Is For…. This may include community projects, events or creative endeavours. If you have an idea, please reach out via our contact page.
18. Are all images on the website photographs?
Some lifestyle imagery used throughout the website may be digitally created or AI-assisted for illustrative purposes. Product colours, graphics and garment details are represented as accurately as possible. Product mockups, garment photography and sizing information are provided to help customers make informed purchasing decisions.
19. How long does apparel take to arrive?
Apparel items are made to order through our trusted production partners.
Orders are generally submitted for production within 1–3 business days after purchase. Once production begins, please allow approximately 3–7 business days for manufacturing before dispatch.
Most customers receive apparel orders within approximately 9–14 business days from purchase, although delivery times may vary depending on destination, public holidays, courier demand, or payment processing times.
20. Will my wristbands and apparel arrive together?
No.
Wristbands are packed and shipped directly by This Is For...
Apparel items are made to order and fulfilled by our trusted production partners.
If your order contains both wristbands and apparel, these items will arrive separately and at different times.