Shipping policy

Shipping Policy

We aim to get your order to you as clearly and smoothly as possible.

We currently ship within Australia and New Zealand.

Shipping costs are calculated at checkout and vary depending on the products ordered, destination, and fulfilment location.

If your order contains both wristbands and apparel, these items will ship separately and arrive at different times.

At this stage, we do not offer express shipping options. Additional shipping options may be introduced in the future.

Order Fulfilment

Products may be fulfilled and shipped from different locations depending on the item ordered.

If your order contains both wristbands and apparel, these items will arrive separately and at different times.

Wristbands

Wristbands are packed and shipped directly by This Is For…

Free standard shipping is included on all wristband orders within Australia and New Zealand.

Orders are generally dispatched within 2–5 business days.

Apparel

Apparel products are made to order and fulfilled by our trusted production partners.

Shipping costs for apparel are calculated at checkout.

Please allow approximately 3–7 business days for production before dispatch.

Most customers receive their apparel order within approximately 9–14 business days of purchase.

During periods of unusually high demand, product launches, public holidays, or courier disruptions, delivery times may vary.

Delivery Timeframes

Delivery times vary depending on destination and courier availability.

New Zealand orders may take slightly longer to arrive than Australian orders.

Delivery timeframes are estimates only and may be affected by factors outside our control, including peak periods, public holidays, weather events, customs processing, or courier delays.

International Shipping

We do not currently ship outside Australia and New Zealand.

Customs, Duties and Taxes (New Zealand)

For New Zealand orders, any customs duties, import taxes, GST obligations, or charges imposed by local authorities remain the responsibility of the customer.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays, losses, or additional costs resulting from incorrect or incomplete address details provided at checkout.

Liability in Transit

We take care to package and fulfil orders responsibly.

If your order arrives damaged or appears lost in transit, please contact us with your order details and photographs where applicable so we can assist.

Consumer Guarantees

Nothing in this Shipping Policy excludes your rights under Australian Consumer Law or applicable New Zealand consumer protections.

Where a product fails to meet applicable consumer guarantees, you may be entitled to a repair, replacement, refund, or reimbursement of reasonable return shipping costs where required by law.

This Shipping Policy should be read together with our Returns & Refund Policy and Terms of Service.

If you have any questions regarding shipping, please contact us at:

support@thisisfor.com